Finding a place
Using a filter
Prices and contact
Requesting a place
Book a place instantly
What can I do if I have forgotten my 3D Secure password?
What advantages does 3D Secure offer?
How does 3D Secure work?
What is 3D Secure?
Can the host retrospectively request more money from me?
When will the host receive the money?
What do I do if the amount is taken twice/debited wrong?
When will the amount for the booking be debited?
- What can I do if I have forgotten my 3D Secure password?
Invoice & deposit
List a place
Finding the right price
Managing your calendar
What do I do in an emergency?
What is 9flats.insurance?
What happens if something breaks?
Can I set house rules?
How do I protect my valuables?
Should I trust the guest with keys to my apartment?
How does 9flats check its guests?
How can I get advance information about my guest?
How safe is it to rent out an apartment?
- What do I do in an emergency?
Handling booking requests
Handling instant bookings
Tax and invoices
Signing up and logging in
Earning 9flats credit
Your securities with 9flats