How can I cancel a booking?

Booking requests: you can withdraw these at any time, as long as the host hasn’t yet accepted it. To do so, go to your profile, then Trips > Upcoming > DETAILS and click the 'Withdraw booking request' button.

Confirmed bookings: we hope you don’t need to, but once the host has accepted a booking request, you can cancel your confirmed booking in your profile. Go to Trips > Upcoming, then click DETAILS, and then the ‘Cancel booking’ button. Your refund will depend on the cancellation policy your host has chosen. Unfortunately, you will be subject to the 15% commission, to the 20% commission if your booking is „book now, pay later“. If you need to cancel, please give the host adequate notice.

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