How do I cancel a booking?

We hope that this does not happen, because it would be very disappointing for the guest. Should you not be able to fully perform as a host,  however, inform your guest immediately. A reservation can be cancelled online after the cancellation fees are paid. We advise you to assist your guest in searching for accommodation alternatives.

Important: please make sure to read here about the terms and conditions that apply to you as a host and about the effects each cancellation has on you and your user profile.
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