Use a healthy combination of trust and instinct. Through our site, you’ll already have a picture of the guest before they arrive, however if you meet the guest and still feel uncomfortable, you can always say ‘no’. In this case, get in touch with us. If you have security codes, you can always change them for each guest. And of course if there is a problem we have the guest’s bank details so they can always be traced. We can reassure you that in thousands of rentals we’ve rarely had any problems.